FAQs
Question: Can I change my shipping address for my order?
Answer: No, for safety reasons following item(s) being placed for shipping.
Question: May I cancel my order?
Answer: If your order hasn't already been shipped, you can cancel your order. Contact our customer service email for help: divacosmeticsboutique@gmail.com. If your order has already been shipped, you can't cancel it.
Question: Do you ship internationally?
Answer: As of right now, no we do not.
Question: Where do I enter in promo codes?
Answer: Promo codes can be entered at checkout.
Question: How long does it take to process order?
Answer: 2-4 business days.
Question: How long does it take to ship out order?
Answer: 3-5 business days.
Question: When do you restock out of stock products?
Answer: We restock on a regular basis. Sign up for our newsletter to know when we restock and get new products!
Question: How do you plan to maintain a clean work environment due to COVID-19?
Answer: Check our COVID-19 Policy for information on this matter.