Shipping Policy

 

Double check your information before you confirm your order to make sure your orders is entered correctly. Our shipping time is 3-5 business days. Processing time is 2-4 business days. Allow at least 24-48 hours for tracking information to send to you. 

Diva Cosmetics Boutique is not responsible for damaged, stolen, or lost packages. If your tracking information states your package delivered and has not made it yet, take it up with United States Postal Services(USPS). Diva Cosmetics Boutique is not responsible for packages the state delivered. We do not issue refunds for packages delivered by the state.

For safety reasons, no address changes will be made following item(s) placed for shipping. If you need an address change, please contact customer services ASAP for order to be canceled, and refunded, then you may purchase item(s) again. Once order is shipped out no refunds will be made. If we are unable to change the address, we do not take responsibility for the incorrect information.

Please contact divacosmeticsboutique@gmail.com if you have any issues.